Privacy Policy for Soul Crystal Academy

Effective Date: 01/07/2023

Welcome to Soul Crystal Academy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your personal information
when you use our services. By accessing our services, you agree to the terms of
this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information
when you use our services:

a. Personal Information: This includes your name, email
address, phone number, and billing information when you make a purchase or
register for an account.

b. Order Information: Information related to your orders,
such as the products you purchase, order history, and transaction details.

c. Communication Information: Information you provide when
you contact us, participate in surveys, or engage in other forms of
communication.

d. Device and Usage Information: We may automatically
collect information about your device, IP address, browser type, and usage
patterns when you access our website.

2. How We Use Your Information

We use the collected information for the following purposes:

a. Order Processing: To process and fulfil your orders and
provide customer support related to your purchases.

b. Account Management: To create and manage your account and
keep track of your preferences and purchase history.

c. Communication: To respond to your inquiries, provide
updates about our services, and send you promotional materials if you have
subscribed to our newsletters.

d. Service Improvement: To analyse service usage, monitor
performance, and enhance the user experience.

3. Data Sharing and Disclosure

We may share your personal information with the following
third parties under certain circumstances:

a. Service Providers: We may share your information with
trusted service providers who assist us in operating our business, such as
payment processors, shipping companies, and marketing agencies.

b. Legal Compliance: We may share information when required
by law, in response to legal requests, or to protect our rights, privacy,
safety, or property.

c. Business Transfers: If our business is involved in a
merger, acquisition, or sale of assets, your information may be transferred as
part of the transaction.

4. Your Choices and Rights

a. Opt-Out: You can unsubscribe from our marketing
communications at any time by following the instructions provided in the
communication.

b. Access and Update: You can access and update your account
information by logging into your account on our website.

c. Data Deletion: You may request the deletion of your
personal information, subject to certain legal obligations.

5. Security

We employ reasonable security measures to protect your
information from unauthorized access, loss, misuse, or alteration. However,
please be aware that no method of transmission over the internet or electronic
storage is entirely secure.

6. Children's Privacy

Our services are not intended for individuals under the age
of 13. We do not knowingly collect personal information from children. If you
believe your child has provided us with personal information, please contact
us, and we will take steps to remove the information promptly.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect
changes in our practices or for other operational, legal, or regulatory
reasons. We will notify you of any material changes through our website or
other appropriate means.

8. Contact Us

If you have any questions, concerns, or requests regarding
this Privacy Policy or your personal information, please contact us at jenny@soulcrystalacademy.com

By using Soul Crystal Academy's services, you agree to the
terms of this Privacy Policy.